Remember the days when “customer service” was the keyword in the hospitality industry? Hotels, casinos, and restaurants spent days training staff on the many intricacies involved in ensuring their brand and business was noted for going the extra mile. Now,...
Looking for ways to decrease hotel operational costs without decreasing the quality of service? Hotel operators focus on occupancy rates, average daily rates, and revenue per available room, which are three metrics used to determine success. In today’s current...
As the hotel industry slowly climbs out of the cavernous vacancies left by the pandemic, “breakeven” has become the operator’s current goal, a means of hanging on until some sense of normalcy returns. Like most other businesses, hospitality has been hard hit with...
Traditionally, the pantry has been a resource to meet the needs of guests when they are looking for a light snack or quick meal. However, due to recent restrictions caused by COVID-19, the pantry has become a much more integral part of a hotel’s day-to-day operations....
Deciding whether or not to have your staff wear uniforms could be something that you’ve gone back and forth on for a while. Whether or not your staff is currently wearing uniforms, we have some reasons to explain why it’s a good practice to implement and maintain in...
Our team is always looking for ways to help our members increase savings and utilize all we have to offer at Source1 Purchasing. Here are 3 ways to maximize your membership: 1. Utilize your Program Development Manager Each member has access to a Source1 Purchasing...
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