Are negative online reviews hurting your restaurant’s business? Restaurants are struggling with the “reputation economy,” where a brand can live or die based on what is being said about them online. Studies indicate that a one-star increase in a restaurant’s Yelp rating correlated with a 5-9% increase in revenue.
But a negative review can be devastating, especially for restaurants with multiple locations, where a bad review of one location can hurt business for all the other locations.
Savvy diners demand quality and consistency.
- Has your expansion caused variability in the customer experience?
- Have you initiated restaurant-wide buying standards?
- Do you have a system to monitor and enforce your procurement process?
Learn how working with a partner such as Source1 Purchasing will help you consolidate and manage all your suppliers, understand your costs and track your spending and rebates. What’s more, we will help you save money with collective buying and help you identify potential savings by providing suggestions for alternate products and suppliers.