News & Resources

It’s important to think about what makes companies successful so that you can see how your own business compares. What do you need to improve? What are you doing well? In today’s post, we’ll take a closer look at five habits that successful companies deploy in their...

As a business in the hospitality industry, you know that one of the most important items that you provide is superior customer service. In the competitive world of hospitality, the level of customer service that you provide is what helps to set you apart from the...

As a business in the lodging industry, you are well aware of the importance of providing superior customer service. While you may already be offering great service, it’s a good idea to review some of the best strategies, and see where you stand against the...

Brand awareness refers to the percentage of customers who can recall your brand, and it gives your company an edge no matter what industry you’re in. You want to make sure that your brand awareness campaign is flexible enough to grow with your company so that you can...

Colleges and universities constantly need to procure various items to support academic, research, and public service programs. They also purchase goods and services that support a variety of day-to-day operations, including maintenance, student housing, food services,...

A smooth procurement system is essential to the operations of your company. When your procurement system runs seamlessly, you probably don’t even notice it, but when mistakes happen, nearly every aspect of your business can come grinding to a halt. To help you avoid...