Blog Posts
5 Steps for Hotel Operators to Retain Guest Loyalty
After adding up the the costs of advertising, marketing, and sales people used to attract new customers, it is easy to see that obtaining new customers costs much more than keeping your current guests loyal to your hotel. Surveys have proven that the top reason...
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Hotel Operators Are Phasing Out Room Service by Offering Grocery Delivery
A recent article by USA Today discusses an alternative to hotel room service: groceries. The popularity of grocery delivery services is increasing significantly among extended-stay hotels, but even other types of hotel properties are embracing the concept rather than...
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Hotel Management Tips to Improve Guest Satisfaction without Cutting Rates
The most consistent factor that goes into continuous guest loyalty is perceived quality. According to recent studies, guest perception of the value provided by hotel management is down in the United States. Here we’ve provided you with a list of what guests value most...
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Tips to Create a Stellar Online Presence for New Restaurant Operators
Besides just the hiring and training of new waitstaff and dealing with the stress of bills and permits, opening a new restaurant comes with a large amount of decisions that need to be made. One of which is the creation and maintenance of your business’s website and...
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5 Tips To Lower Your Restaurant Food and Beverage Costs
Every restaurant owner battles with rising food and beverage costs. According to a recent article by Drew Sandholm on CNBC.com, “From beef, chicken and pork to coffee, it seems food prices across the board are rising,” so it is time to prepare for these changes and...
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Keep your restaurant customers loyal by avoiding these mistakes
As a restaurant operator, when you have loyal customers, it’s essential to do all that you can to ensure that those guests continue to return. In order to accomplish this, you must understand what leads guests to stop returning, and what preventative measures can be...
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