News & Resources

Cultivating Long-Term Relationships with Your Guests

Success in the hospitality industry is all about cultivating relationships. It isn’t enough to simply get a guest to walk through your doors. You want to provide them with such a great experience that they can’t wait to book their next visit. In order for hotels and...

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Hiring a Purchasing Manager for Your Hotel

The purchasing manager plays a vital role in the success of any hotel. A stable supply chain affects everything from customer satisfaction to the overall profitability of a hotel. For that reason, it’s incredibly important that hotels fill this role with the right...

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How Hotels Can Compete with Airbnb

Airbnb and other short-term rental websites have been big disruptors in the hospitality industry. Many millennial travelers have come to prefer this alternative style of lodging for its value and convenience. Hotels risk the chance of losing valuable market share to...

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4 Ways Hotels Can Improve Their Sustainability Efforts

Many hotels have committed to reducing their impact on the environment. Striving for “greener” business practices in not only good for the planet, it can also translate to increased profits for a hotel. Here are four simple ways hotels can improve their sustainability...

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