As a hotel general manager, you serve as its top executive, responsible for strategy, structure, budgets, people and financial outcomes. One minute you may be acting as concierge, the next, presenting your quarterly budget to top management and the next, helping a guest find a lost wallet. You’re constantly juggling the needs of various groups:..

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Designing and implementing a successful purchasing program doesn’t have to be an excruciating process. However, in order to accomplish such a purchasing program, you must put in it some thought and take time to plan. The following are a just few things you can do now to improve your purchasing program and begin saving money as you..

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Forget the outdated concept of room service and embrace the newest trend in the hospitality industry: the hotel pantry. The pantry is available to meets the needs of your guests when they are looking for a light snack, quick meal or even some aspirin after a long day of traveling. This recent hospitality trend has..

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