Designing and implementing a successful purchasing program doesn’t have to be an excruciating process. However, in order to accomplish such a purchasing program, you must put in it some thought and take time to plan. The following are a just few things you can do now to improve your purchasing program and begin saving money as you..

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After adding up the the costs of advertising, marketing, and sales people used to attract new customers, it is easy to see that obtaining new customers costs much more than keeping your current guests loyal to your hotel. Surveys have proven that the top reason customers stop returning to a hotel is because they feel..

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The most consistent factor that goes into continuous guest loyalty is perceived quality. According to recent studies, guest perception of the value provided by hotel management is down in the United States. Here we’ve provided you with a list of what guests value most in order to help you better understand what drives value, how guest..

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