Hotel sales is more than simply going out and finding customers for your business – you have to also be sure that those customers that you do obtain actually come back for another visit. Return guests actually cost less than getting new customers when you consider the cost of advertising, marketing, and a sales team,..

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More full-service hotels are eliminating room service as guests choose other options for meals. As an article on news.com.au reports, the New York Hilton Midtown recently eliminated this amenity. The hotel now offers a gourmet self-service outlet for hungry guests. According to the 2012 PKF Hospitality Research Figures, room service revenue represented only 1.2 percent..

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Do you have a strategic purchasing process in place to maximize signature items on your menu without overspending or wasting food? Food and beverage sourcing or purchasing services for the hospitality and foodservice industries play a vital role in the success of all restaurant operations – both associate with a hotel or resort, and self-standing…

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